Follow-up on the actions taken by the OACIQ

DOUBLE REPRESENTATION

• A discussion on legislative and regulatory changes that took place at the RDV OACIQ 2023
• Free virtual information session: Prohibiting double representation
• Four articles have been published and an FAQ has been enhanced to explain and clarify the broker's role, amendments to the Act and fair treatment
• A new training on unrepresented buyers
• An explanatory video disseminated in the PRO@CTIVE and at a QPAREB event
• A new form Notice form the seller’s broker to the unrepresented buyer to help you explain things to your clients
• A podcast for the general public on the double representation ban
• Videos made by and for real estate brokers clearly explaining double representation and how to inform clients of the existence of the OACIQ and the protections offered by the REBA (to come);

COMPLIANCE PROGRAM AND GUIDELINES

• Free virtual information session (in French only): Highlights of the 10 guidelines
• Various articles published in May and June from the OACIQ guidelines, used to support good practices, including:
  • Identity verification: The key to preventing real estate fraud (Guideline – Preventing money laundering and real estate fraud)
  • Sales and performance guarantees: A prohibited practice (Guideline – Representation, solicitation, promotion and advertising)
• Guidelines: Reference tools to ensure compliance (all guidelines)
• Reminder on the easing of the guideline requirements Selection and oversight of agency licensees and employees regarding the obligation to monitor the finances of AEOs
• A new training about The agency executive officer as compliance officer: Tools for managing day-to-day activities
• Developing and providing the industry stakeholders and consumers with recommendations on the practice of real estate brokerage as a team new training : Applying your compliance program to your everyday operations
• New training about The adaptation of real estate brokerage in a context of technological changes: Significant impacts
• New training about Cryptocurrency in the real estate field
• A simplified contingency plan template for agencies with a business continuity and succession plan (to come)

PROTECTION OF PERSONAL INFORMATION

• Updating of the guideline to reflect the measures coming into force on September 22, 2023
• Practical tools and samples, grouped together in a toolkit: sample policy, sample register for personal information, examples of personal information, consent form for the collection of personal information, etc.

CERTIFICATE OF LOCATION

• New training course on drafting solid clauses
• Publication of an article on social networks about the importance of having an up-to-date certificate of location

INCREASED CONSUMER AWARENESS

• Explanations on the role of the OACIQ, its mission and the protections of the REBA, published on social networks and given in media interviews
• Interviews on the broker's role, the client representation concept and the double representation ban, reminder on the many problem-free transactions - TO COME
• Media relations to inform consumers of the risks associated with sales and performance guarantee programs
• Publications on social networks on the importance of the certificate of location, on certain measures to protect personal information and on conflict of interest