Assessing the seriousness of an offence when applying disciplinary measures
The OACIQ Assistance Department receives and processes around 2,500 requests for assistance emanating from the public, the industry and the OACIQ Inspection Department. Its role is to analyze all requests received an determine the seriousness of each case.
Broker’s duty to disclose: An added protection
The real estate broker has the obligation to inform the parties engaged in a transaction of any known factor that may adversely affect buyers or sellers or the very object of transaction.
Any member of the public who believes he or she has been the victim of inappropriate treatment or decision by the OACIQ may contact the Ombudsman when all other remedies have been exhausted.
Ten actions taken by the OACIQ for public trust
The OACIQ publishes Trust in action – Highlights 2018 which presents the various actions taken by the Organization over the past year to fulfill the important mission entrusted to it by the Government of Quebec–to protect consumers.
The agency executive officer, a key resource to be more acquainted with
The agency executive officer is responsible for ensuring that the agency brokers meet their duties and obligations. If you experience a problem with your broker, you may call upon him.
What are the duties of the seller’s broker when I request to visit the property?
When looking for a property, you have the right to be represented by the real estate broker of your choice. It is however in your interest to be informed of representation rules of brokerage licence holders.
More generous indemnities for the public
The OACIQ is pleased to announce the increase of the indemnity paid by the Real Estate Indemnity Fund (FICI) in case of fraud, fraudulent tactics or misappropriation of funds.
Conditions for using the OACIQ Register of Licence Holders
The purpose of the Real Estate Brokerage Act is to ensure the protection of the public in the area of real estate brokerage. To this end, the Act requires among other things that anyone pursuing brokerage activities in Québec be qualified to do so and be the holder of a licence issued by the Organisme d'autoréglementation du courtage immobilier du Québec (OACIQ).